Vietnam Airlines appoints ECS Group as GSSA in South Korea

Vietnam Airlines has appointed ECS Group as its Cargo General Sales and Services Agent (GSSA) in South Korea. This decision, according to a company statement, aims to increase cargo revenues and enhance customer service in one of the airline’s markets.

Extensive cargo representation

The agreement between Vietnam Airlines and ECS Group encompasses a wide range of services: These include sales development, capacity management, operational oversight, as well as digital services and customer support. ECS Group will manage both general cargo products and specialized cargo solutions, thereby supporting the network between Korea, Vietnam, and beyond.

According to ECS Group, South Korea is one of the three largest cargo markets in the Vietnam Airlines network and plays a central role in the airline’s international growth strategy. The airline is expected to benefit from the increasing trade flows in Asia.

www.vietnamairlines.com