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A new study shows that Air Cargo Community Systems (ACCS) provide measurable commercial and operational benefits for the air freight industry. According to a survey by Transport Intelligence, commissioned by the Indian logistics IT service provider Kalé Logistics, 63.1% of users report that the benefits of implementation outweigh the costs. One company reported annual savings of $2.1 million.
The study highlights that 68.2% of respondents experienced improved collaboration among air freight stakeholders. Additionally, 59.1% reported greater visibility of the supply chain. These results underscore the commercial value that ACCS can offer to companies in the air freight sector.
Insights on digital transformation
Amar More, CEO and co-founder of Kalé, emphasizes: “Organizations already using Air Cargo Community Systems report measurable benefits. Notably, even companies that have not yet implemented the technology recognize its value.” He adds that the question is no longer whether ACCS work, but how quickly companies can implement these systems to benefit from them.
The study also shows that 62% of non-users fear that failing to implement ACCS will reduce their competitiveness within 24 months. 60.5% of respondents expect operating costs to rise if digital transformation is delayed.
Another finding of the study is that 46% of organizations still primarily rely on email or FTP to exchange information with external partners. This highlights the continued use of fragmented communication methods within the air freight supply chain.
Viki Keckarovska, Research Manager at Transport Intelligence, states: “Air freight is one of the most time-sensitive industries in the world, yet many organizations rely on disconnected processes to exchange operational information.” She emphasizes that the study now substantiates the commercial benefits of Air Cargo Community Systems with operational evidence.
Call for unified standards
The study’s findings were presented during a virtual event that also featured TIACA Director General Glyn Hughes and Nico de Cauwer, Secretary General of the International Port Community System Association. Hughes emphasizes:
“This study shows that digitalization is already delivering measurable benefits in the air freight industry, from enhanced collaboration to better visibility and lower operating costs.”
He urges the industry to move beyond isolated systems and commit to common standards, connected platforms, and trustworthy data exchange to realize the benefits for the entire cargo community.
