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To facilitate the introduction of new medications for the treatment of addiction in Germany for its long-standing client Indivior, the logistics service provider Movianto, specialized in the pharmaceutical and healthcare sectors, has developed a customized logistics solution over several months, which has now been implemented at its location in Neunkirchen, Saarland.
(Neunkirchen) For the first time, Movianto enables the US pharmaceutical company to store and distribute controlled substances that are subject to cold chain requirements and therefore must be stored and shipped at 2 to 8 degrees Celsius. At the same time, the logistics provider takes over the complete fulfillment with its “Order to Cash” service. “On behalf of Indivior, our customer service team receives orders from wholesalers or pharmacies, initiates picking and shipping, creates invoices, and monitors payment receipt,” says Dennis Spamer, Managing Director of Movianto Germany. “Instead of setting up all value-added stages themselves, outsourcing these services can significantly shorten the time to market for foreign companies, in particular.”
Movianto has been working for Indivior for more than ten years, also in Denmark and Spain, but until now has only handled the logistics of items that need to be stored at room temperature between 15 and 25 degrees Celsius. “The new products are subject to cold chain requirements. Additionally, like the other Indivior items, they fall under the category of controlled substances, which have particularly high safety and documentation standards,” explains Spamer. “That’s why we have created storage options in our controlled substances warehouse in Neunkirchen with the help of specialized refrigerators that maintain a temperature range between 2 and 8 degrees Celsius.”
Employees are Specifically Trained
Movianto employees are specifically trained to handle all items to be stored in the validated refrigerators. “Every opening of a refrigerator, every filling, and every removal must be documented.” The entire Movianto warehouse in Neunkirchen is under video surveillance. The controlled substances area is additionally secured. Only certain employees have access. Like a giant vault, the entrances are secured with massive steel doors. The walls, which are up to half a meter thick, are equipped with vibration sensors that immediately forward any attempted break-ins as a silent alarm to the police.
Photo: © Movianto
