{"id":95857,"date":"2026-06-26T08:02:44","date_gmt":"2026-06-26T08:02:44","guid":{"rendered":"https:\/\/transportjournal.com\/2026\/06\/26\/etihad-cargo-expande-plataforma-digital-para-cinco-idiomas\/"},"modified":"2026-06-26T08:02:44","modified_gmt":"2026-06-26T08:02:44","slug":"etihad-cargo-expande-plataforma-digital-para-cinco-idiomas","status":"publish","type":"post","link":"https:\/\/transportjournal.com\/pt-pt\/2026\/06\/26\/etihad-cargo-expande-plataforma-digital-para-cinco-idiomas\/","title":{"rendered":"Etihad Cargo expande plataforma digital para cinco idiomas"},"content":{"rendered":"

Etihad Cargo, a divis\u00e3o de carga da Etihad Airlines de Abu Dhabi (EAU), expandiu sua plataforma digital para clientes e agora oferece cinco idiomas adicionais em seu site. Isso permite que clientes em mercados globais importantes interajam em seu idioma preferido. Os novos idiomas incluem japon\u00eas, alem\u00e3o, espanhol, chin\u00eas e \u00e1rabe. A expans\u00e3o visa melhorar a acessibilidade e a usabilidade para clientes internacionais.<\/p>\n

Funcionalidades ampliadas para uma experi\u00eancia do usu\u00e1rio aprimorada<\/h3>\n

Al\u00e9m da expans\u00e3o lingu\u00edstica, a Etihad Cargo tamb\u00e9m introduziu v\u00e1rias ferramentas digitais que simplificam o gerenciamento de remessas e aumentam a transpar\u00eancia em tempo real no portal do cliente. Entre as novas funcionalidades est\u00e1 a possibilidade de os clientes atualizarem e gerenciarem suas reservas de forma aut\u00f4noma, o que reduz interven\u00e7\u00f5es manuais e aumenta a efici\u00eancia.<\/p>\n

Stanislas Brun, Chief Cargo Officer da Etihad Airways, enfatiza: \u201cA melhoria da experi\u00eancia do cliente est\u00e1 no centro da estrat\u00e9gia digital da Etihad Cargo. Estamos investindo continuamente em ferramentas e capacidades que facilitam para nossos clientes fazer neg\u00f3cios conosco de forma mais r\u00e1pida e intuitiva.\u201d Esses desenvolvimentos fazem parte de uma estrat\u00e9gia digital mais ampla, que tamb\u00e9m inclui a solu\u00e7\u00e3o SmartTrack, que visa oferecer mais transpar\u00eancia, controle e conectividade durante todo o processo de envio.<\/p>\n

As novas funcionalidades tamb\u00e9m incluem a sele\u00e7\u00e3o de um hor\u00e1rio de envio preferido, permitindo que os usu\u00e1rios alinhem melhor as reservas com hor\u00e1rios de partida espec\u00edficos. Al\u00e9m disso, novos substatus para remessas oferecem mais transpar\u00eancia e insights sobre o progresso da carga em cada fase.<\/p>\n

Atualiza\u00e7\u00f5es adicionais incluem carimbos de data e hora locais nos per\u00edodos de reserva, para garantir mais clareza e consist\u00eancia ao rastrear remessas atrav\u00e9s de diferentes fusos hor\u00e1rios. Melhorias na gest\u00e3o de usu\u00e1rios proporcionam uma experi\u00eancia administrativa mais r\u00e1pida e intuitiva, enquanto a gest\u00e3o de reservas atualizada permite que os clientes atualizem e gerenciem reservas de forma independente, incluindo aquelas feitas com ofertas instant\u00e2neas e pre\u00e7os spot.<\/p>\n

Esses \u00faltimos desenvolvimentos fazem parte dos investimentos cont\u00ednuos da Etihad Cargo em inova\u00e7\u00f5es digitais, que visam simplificar as intera\u00e7\u00f5es com os clientes, aumentar a efici\u00eancia operacional e oferecer uma experi\u00eancia de carga integrada de ponta a ponta. Assim, a empresa apoia a posi\u00e7\u00e3o de Abu Dhabi como um centro log\u00edstico global l\u00edder e reafirma seu compromisso em oferecer aos clientes solu\u00e7\u00f5es digitais mais inteligentes, conectadas e cada vez mais aut\u00f4nomas em todo o mundo.<\/p>\n

 <\/p>\n

www.etihadcargo.com<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Etihad Cargo ampliou sua plataforma digital, agora oferece cinco idiomas e melhora a experi\u00eancia do usu\u00e1rio com novas funcionalidades para gerenciamento de remessas e reservas.<\/p>\n","protected":false},"author":12,"featured_media":95852,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1625,1622,1623,1624,1618],"tags":[47770,7631,22376,65686,65687,8474,20246,22378,65688,65689,19880,59647,2692,20775,59649,2694,20776,1777,65690,65691,32262,65692,54819,65693,2125,59651,65694,20255,20256,65695,65696,3104,2469,1831,8488,65697,20786,3602,2721,65698,4031,11661,65699,18995,18996,65700,65701,65702,65703,65704,65705,11663,2155,1837,65706,22407,65707],"class_list":["post-95857","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-africa","category-asia-pacifico","category-europa","category-medio-oriente","category-transporte-aereo-de-mercadorias","tag-abou-dhabi","tag-abu-dhabi","tag-benutzerfreundlichkeit","tag-booking-management","tag-buchungsverwaltung","tag-centre-logistique","tag-clients-internationaux","tag-convivialite","tag-customer-interaction","tag-customer-portal","tag-deutsch-etihad-cargo","tag-digital-innovations","tag-digital-platform","tag-digital-tools","tag-digitale-innovationen","tag-digitale-plattform","tag-digitale-werkzeuge","tag-echtzeit-transparenz","tag-experience-utilisateur","tag-fachkraeftemangel-english-etihad-cargo","tag-frachtverfolgung","tag-freight-tracking","tag-gestion-des-expeditions","tag-gestion-des-reservations","tag-industrie-du-transport","tag-innovations-numeriques","tag-interaction-client","tag-international-customers","tag-internationale-kunden","tag-kundeninteraktion","tag-kundenportal","tag-logistics-hub","tag-logistics-service-provider","tag-logistikdienstleister","tag-logistikzentrum","tag-nutzererfahrung","tag-outils-numeriques","tag-penurie-de-competences","tag-plateforme-numerique","tag-portail-client","tag-prestataire-de-services-logistiques","tag-real-time-transparency","tag-selection-du-moment-dexpedition","tag-sendungsmanagement","tag-shipment-management","tag-shipping-time-selection","tag-skills-shortage-francais-etihad-cargo","tag-smarttrack-solution","tag-smarttrack-loesung","tag-solution-smarttrack","tag-suivi-des-frets","tag-transparence-en-temps-reel","tag-transport-industry","tag-transportwirtschaft","tag-user-experience","tag-user-friendliness","tag-versandzeitpunkt"],"acf":[],"yoast_head":"\nEtihad 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