{"id":94910,"date":"2026-06-22T09:42:32","date_gmt":"2026-06-22T09:42:32","guid":{"rendered":"https:\/\/transportjournal.com\/2026\/06\/22\/varejistas-sofrem-com-fraudes-de-devolucao\/"},"modified":"2026-06-22T09:42:32","modified_gmt":"2026-06-22T09:42:32","slug":"varejistas-sofrem-com-fraudes-de-devolucao","status":"publish","type":"post","link":"https:\/\/transportjournal.com\/pt-pt\/2026\/06\/22\/varejistas-sofrem-com-fraudes-de-devolucao\/","title":{"rendered":"Varejistas sofrem com fraudes de devolu\u00e7\u00e3o"},"content":{"rendered":"

Uma an\u00e1lise recentemente publicada pela ReBound Returns mostra que os varejistas est\u00e3o enfrentando perdas financeiras significativas devido a fraudes em devolu\u00e7\u00f5es. Em um estudo que abrange dados de um milh\u00e3o de devolu\u00e7\u00f5es entre julho de 2025 e maio de 2026, foram identificadas devolu\u00e7\u00f5es potencialmente fraudulentas no valor de 29 milh\u00f5es de libras. Esses resultados destacam, segundo a empresa, uma fraqueza significativa na detec\u00e7\u00e3o de fraudes dentro do setor.<\/p>\n

A taxa de devolu\u00e7\u00e3o no com\u00e9rcio eletr\u00f4nico atingiu quase 20%, de acordo com a an\u00e1lise, o que representa um problema crescente em um mercado com um volume de quase 850 bilh\u00f5es de d\u00f3lares apenas nos EUA. Segundo o Merchant Risk Council global, o abuso de pol\u00edticas de reembolso e devolu\u00e7\u00e3o \u00e9 o tipo mais comum de fraude enfrentada pelos varejistas. Apesar de investimentos significativos em medidas de preven\u00e7\u00e3o de fraudes, como verifica\u00e7\u00e3o de identidade e avalia\u00e7\u00e3o de risco, a capacidade dos comerciantes de detectar e prevenir fraudes de forma eficaz permanece, segundo a ReBound, inadequada.<\/p>\n

\n

„O processo de devolu\u00e7\u00e3o se tornou um ponto cego para os varejistas. Os investimentos em preven\u00e7\u00e3o de fraudes se concentram quase exclusivamente no ponto de venda. Assim que uma devolu\u00e7\u00e3o \u00e9 iniciada, a maioria dos varejistas n\u00e3o tem a transpar\u00eancia necess\u00e1ria para reconhecer o que realmente est\u00e1 sendo devolvido.“
\n– Wouter ten Heggeler, gerente de produto da ReBound Returns<\/p>\n<\/blockquote>\n

www.reboundreturns.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Uma an\u00e1lise da ReBound Returns mostra que os varejistas enfrentam grandes perdas financeiras devido a fraudes de devolu\u00e7\u00e3o e precisam ajustar suas estrat\u00e9gias de combate \u00e0 fraude.<\/p>\n","protected":false},"author":10,"featured_media":94905,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1626,1617,44393],"tags":[63472,63473,63474,63475,63476,63477,63478,63479,63480,63481,63482,63483,63484,63485,63486,63487,63488,63489,63490,63491,63492,63493,63494,63495,63496,63497,63498,63499,63500,63501,63502,63503,63504,63505,63506,63507,63508,63509,63510,63511,63512,63513,63514,63515,63516,63517,63518,63519,63520],"class_list":["post-94910","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-americas","category-expedicao-e-logistica","category-ti-comercio-eletronico","tag-abus-de-politique-de-remboursement","tag-analyse-rebound-returns","tag-betrugsarten-im-handel","tag-betrugserkennung-logistik","tag-betrugspraevention-einzelhandel","tag-commercants-en-difficulte-financiere","tag-defis-du-commerce-en-ligne","tag-detection-de-fraude-logistique","tag-deutsch-retourenbetrug","tag-e-commerce-betrugsstatistiken-english-returns-fraud","tag-e-commerce-fraud-statistics-francais-fraude-aux-retours","tag-einzelhaendler-verluste","tag-evaluation-des-risques-fraude","tag-financial-losses-retailers","tag-finanzielle-verluste-haendler","tag-fraud-detection-logistics","tag-fraud-prevention-retail","tag-haendler-im-wuergegriff","tag-identitaetspruefung-retouren","tag-identity-verification-returns","tag-market-volume-e-commerce","tag-marktvolumen-e-commerce","tag-merchants-in-financial-distress","tag-online-retail-challenges","tag-online-retail-herausforderungen","tag-pertes-des-detaillants","tag-pertes-financieres-detaillants","tag-prevention-de-fraude-commerce","tag-rebound-returns-analyse","tag-rebound-returns-analysis","tag-refund-policy-abuse","tag-retailer-losses","tag-retourenquote-online-handel","tag-retours-etats-unis","tag-return-rate-online-retail","tag-returns-usa","tag-risikobewertung-betrug","tag-risk-assessment-fraud","tag-rueckerstattungsrichtlinien-missbrauch","tag-ruecksendungen-usa","tag-statistiques-de-fraude-e-commerce","tag-taux-de-retour-commerce-en-ligne","tag-transparence-processus-de-retour","tag-transparency-return-process","tag-transparenz-retourenprozess","tag-types-de-fraude-dans-le-commerce","tag-types-of-fraud-in-retail","tag-verification-didentite-retours","tag-volume-de-marche-e-commerce"],"acf":[],"yoast_head":"\nVarejistas 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