{"id":22514,"date":"2021-01-13T21:51:57","date_gmt":"2021-01-13T20:51:57","guid":{"rendered":"https:\/\/blog.brand-architecture.at\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/"},"modified":"2025-12-15T12:49:32","modified_gmt":"2025-12-15T11:49:32","slug":"rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio","status":"publish","type":"post","link":"https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/","title":{"rendered":"Rhenus :people! atende os clientes da BVG com tr\u00eas linhas de apoio"},"content":{"rendered":"<p>O prestador de servi\u00e7os de gest\u00e3o de clientes Rhenus :people! ganhou um novo grande contrato no outono. Desde outubro, tr\u00eas linhas de apoio para as empresas de transporte p\u00fablico de Berlim, BVG, o maior operador de transporte p\u00fablico municipal da Alemanha, est\u00e3o sendo atendidas.<\/p>\n<p>(Bamberg\/Berlim) Para as empresas de transporte p\u00fablico de Berlim, a Rhenus :people! cuida desde o in\u00edcio de outubro, al\u00e9m da linha de apoio para informa\u00e7\u00f5es sobre hor\u00e1rios, tamb\u00e9m do atendimento telef\u00f4nico do servi\u00e7o de achados e uma linha de seguran\u00e7a especial. Anualmente, cerca de 175.000 chamadas ser\u00e3o atendidas. Os funcion\u00e1rios da Rhenus :people! tamb\u00e9m fornecem informa\u00e7\u00f5es sobre o uso dos aplicativos da BVG. A linha de seguran\u00e7a serve como um ponto de contato para os chamadores que desejam relatar anomalias, como grafites, bem como para emerg\u00eancias.<\/p>\n<h5><strong>Al\u00edvio para os funcion\u00e1rios da BVG<\/strong><\/h5>\n<p> &#8220;Gra\u00e7as ao apoio da Rhenus :people!, nossos funcion\u00e1rios podem agora se concentrar ainda mais no transporte seguro e ecol\u00f3gico de passageiros na capital. O atendimento das linhas de apoio \u00e9 um elemento importante no contato di\u00e1rio com os clientes, com o qual contratamos conscientemente um parceiro confi\u00e1vel&#8221;, explica Frank B\u00fcch, chefe do departamento de marketing da BVG. A BVG, com seus 14.600 funcion\u00e1rios, garante que centenas de milhares de berlinenses, visitantes e turistas cheguem ao trabalho, voltem para casa e se desloquem pela cidade, realizando diariamente 2,9 milh\u00f5es de viagens. Cerca de 1,1 bilh\u00f5es de passageiros utilizam anualmente a oferta do maior operador de transporte p\u00fablico municipal da Alemanha.<\/p>\n<h5><strong>Sobre a Rhenus Office Systems<\/strong><\/h5>\n<p> A Rhenus Office Systems GmbH oferece gest\u00e3o de documentos, informa\u00e7\u00f5es e processos personalizados: desde a entrada de correspond\u00eancia at\u00e9 a digitaliza\u00e7\u00e3o, arquivamento, destrui\u00e7\u00e3o de dados e fornecimento de pessoal, at\u00e9 solu\u00e7\u00f5es de gest\u00e3o de clientes, nuvem e BPO. A Rhenus Office Systems acompanha as informa\u00e7\u00f5es f\u00edsicas e digitais dos clientes de forma hol\u00edstica e os apoia na implementa\u00e7\u00e3o de sua estrat\u00e9gia digital. O grupo Rhenus \u00e9 um dos principais prestadores de servi\u00e7os log\u00edsticos que operam globalmente, com um faturamento anual de 5,5 bilh\u00f5es de euros. 33.000 funcion\u00e1rios da Rhenus est\u00e3o presentes em 750 locais.<strong> <\/strong>Foto: \u00a9 Rhenus SE &amp; Co. KG \/ <strong><em>Legenda da imagem:<\/em><\/strong><em> Rhenus atende linhas de apoio para a BVG<\/em><a href=\"https:\/\/www.rhenus-people.de\" target=\"_blank\" rel=\"noopener noreferrer\">www.rhenus-people.de<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>O prestador de servi\u00e7os de gest\u00e3o de clientes Rhenus :people! ganhou um novo grande contrato no outono. Desde outubro, tr\u00eas linhas de apoio para as empresas<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1557,1561],"tags":[],"class_list":["post-22514","post","type-post","status-publish","format-standard","hentry","category-forwarding-logistics","category-regions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Rhenus :people! atende os clientes da BVG com tr\u00eas linhas de apoio - ITJ | International Transport Journal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rhenus :people! atende os clientes da BVG com tr\u00eas linhas de apoio - ITJ | International Transport Journal\" \/>\n<meta property=\"og:description\" content=\"O prestador de servi\u00e7os de gest\u00e3o de clientes Rhenus :people! ganhou um novo grande contrato no outono. Desde outubro, tr\u00eas linhas de apoio para as empresas [\u2026]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/\" \/>\n<meta property=\"og:site_name\" content=\"ITJ | International Transport Journal\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-13T20:51:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-15T11:49:32+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/2021\\\/01\\\/13\\\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/2021\\\/01\\\/13\\\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\\\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Rhenus :people! atende os clientes da BVG com tr\u00eas linhas de apoio\",\"datePublished\":\"2021-01-13T20:51:57+00:00\",\"dateModified\":\"2025-12-15T11:49:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/2021\\\/01\\\/13\\\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\\\/\"},\"wordCount\":419,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/#organization\"},\"articleSection\":[\"Forwarding &amp; Logistics\",\"Regions\"],\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/2021\\\/01\\\/13\\\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/2021\\\/01\\\/13\\\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\\\/\",\"url\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/2021\\\/01\\\/13\\\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\\\/\",\"name\":\"Rhenus :people! atende os clientes da BVG com tr\u00eas linhas de apoio - ITJ | International Transport Journal\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/#website\"},\"datePublished\":\"2021-01-13T20:51:57+00:00\",\"dateModified\":\"2025-12-15T11:49:32+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/2021\\\/01\\\/13\\\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\\\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/2021\\\/01\\\/13\\\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/2021\\\/01\\\/13\\\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Rhenus :people! atende os clientes da BVG com tr\u00eas linhas de apoio\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/#website\",\"url\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/\",\"name\":\"ITJ | International Transport Journal\",\"description\":\"Stay informed with the latest global news from the transport, logistics, and supply chain industries. Transport Journal delivers expert insights, analysis, and updates across shipping, aviation, intermodal, and forwarding.\",\"publisher\":{\"@id\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/#organization\",\"name\":\"Logismedia Group AG\",\"alternateName\":\"Logismedia Group AG\",\"url\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/transportjournal.com\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2025\\\/09\\\/Logo_ITJ.png\",\"contentUrl\":\"https:\\\/\\\/transportjournal.com\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2025\\\/09\\\/Logo_ITJ.png\",\"width\":799,\"height\":326,\"caption\":\"Logismedia Group AG\"},\"image\":{\"@id\":\"https:\\\/\\\/transportjournal.com\\\/pt-pt\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/56456496\\\/admin\\\/dashboard\\\/\",\"https:\\\/\\\/www.instagram.com\\\/logismediagroup\\\/\",\"https:\\\/\\\/www.youtube.com\\\/@LogiamediaGroupAG\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Rhenus :people! atende os clientes da BVG com tr\u00eas linhas de apoio - ITJ | International Transport Journal","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/","og_locale":"pt_PT","og_type":"article","og_title":"Rhenus :people! atende os clientes da BVG com tr\u00eas linhas de apoio - ITJ | International Transport Journal","og_description":"O prestador de servi\u00e7os de gest\u00e3o de clientes Rhenus :people! ganhou um novo grande contrato no outono. Desde outubro, tr\u00eas linhas de apoio para as empresas [\u2026]","og_url":"https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/","og_site_name":"ITJ | International Transport Journal","article_published_time":"2021-01-13T20:51:57+00:00","article_modified_time":"2025-12-15T11:49:32+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tempo estimado de leitura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/#article","isPartOf":{"@id":"https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/"},"author":{"name":"","@id":""},"headline":"Rhenus :people! atende os clientes da BVG com tr\u00eas linhas de apoio","datePublished":"2021-01-13T20:51:57+00:00","dateModified":"2025-12-15T11:49:32+00:00","mainEntityOfPage":{"@id":"https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/"},"wordCount":419,"commentCount":0,"publisher":{"@id":"https:\/\/transportjournal.com\/pt-pt\/#organization"},"articleSection":["Forwarding &amp; Logistics","Regions"],"inLanguage":"pt-PT","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/","url":"https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/","name":"Rhenus :people! atende os clientes da BVG com tr\u00eas linhas de apoio - ITJ | International Transport Journal","isPartOf":{"@id":"https:\/\/transportjournal.com\/pt-pt\/#website"},"datePublished":"2021-01-13T20:51:57+00:00","dateModified":"2025-12-15T11:49:32+00:00","breadcrumb":{"@id":"https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/transportjournal.com\/pt-pt\/2021\/01\/13\/rhenus-people-atende-os-clientes-da-bvg-com-tres-linhas-de-apoio\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/transportjournal.com\/pt-pt\/"},{"@type":"ListItem","position":2,"name":"Rhenus :people! atende os clientes da BVG com tr\u00eas linhas de apoio"}]},{"@type":"WebSite","@id":"https:\/\/transportjournal.com\/pt-pt\/#website","url":"https:\/\/transportjournal.com\/pt-pt\/","name":"ITJ | International Transport Journal","description":"Stay informed with the latest global news from the transport, logistics, and supply chain industries. Transport Journal delivers expert insights, analysis, and updates across shipping, aviation, intermodal, and forwarding.","publisher":{"@id":"https:\/\/transportjournal.com\/pt-pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/transportjournal.com\/pt-pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/transportjournal.com\/pt-pt\/#organization","name":"Logismedia Group AG","alternateName":"Logismedia Group AG","url":"https:\/\/transportjournal.com\/pt-pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/transportjournal.com\/pt-pt\/#\/schema\/logo\/image\/","url":"https:\/\/transportjournal.com\/wp-content\/uploads\/sites\/2\/2025\/09\/Logo_ITJ.png","contentUrl":"https:\/\/transportjournal.com\/wp-content\/uploads\/sites\/2\/2025\/09\/Logo_ITJ.png","width":799,"height":326,"caption":"Logismedia Group AG"},"image":{"@id":"https:\/\/transportjournal.com\/pt-pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/56456496\/admin\/dashboard\/","https:\/\/www.instagram.com\/logismediagroup\/","https:\/\/www.youtube.com\/@LogiamediaGroupAG"]}]}},"_links":{"self":[{"href":"https:\/\/transportjournal.com\/pt-pt\/wp-json\/wp\/v2\/posts\/22514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transportjournal.com\/pt-pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/transportjournal.com\/pt-pt\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/transportjournal.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=22514"}],"version-history":[{"count":1,"href":"https:\/\/transportjournal.com\/pt-pt\/wp-json\/wp\/v2\/posts\/22514\/revisions"}],"predecessor-version":[{"id":41214,"href":"https:\/\/transportjournal.com\/pt-pt\/wp-json\/wp\/v2\/posts\/22514\/revisions\/41214"}],"wp:attachment":[{"href":"https:\/\/transportjournal.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=22514"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/transportjournal.com\/pt-pt\/wp-json\/wp\/v2\/categories?post=22514"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/transportjournal.com\/pt-pt\/wp-json\/wp\/v2\/tags?post=22514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}