{"id":20861,"date":"2020-10-29T18:00:28","date_gmt":"2020-10-29T17:00:28","guid":{"rendered":"https:\/\/blog.brand-architecture.at\/2020\/10\/29\/rastreamento-de-transporte-noturno-craiss-implementa-o-customer-control-center\/"},"modified":"2025-12-15T12:41:33","modified_gmt":"2025-12-15T11:41:33","slug":"rastreamento-de-transporte-noturno-craiss-implementa-o-customer-control-center","status":"publish","type":"post","link":"https:\/\/transportjournal.com\/pt-pt\/2020\/10\/29\/rastreamento-de-transporte-noturno-craiss-implementa-o-customer-control-center\/","title":{"rendered":"Rastreamento de Transporte Noturno: Craiss Implementa o Customer Control Center"},"content":{"rendered":"<p>A Albert Craiss GmbH &amp; Co. KG come\u00e7ou recentemente a utilizar um novo sistema inteligente para monitoramento de transportes durante a noite. Com o Customer Control Center conectado \u00e0 telem\u00e1tica dos ve\u00edculos, a empresa de transporte da Su\u00e1bia pode otimizar a precis\u00e3o de seus processos noturnos.<\/p>\n<p>(M\u00fchlacker) \u2013 A ferramenta captura em tempo real onde um caminh\u00e3o est\u00e1 localizado e controla automaticamente sua rota e cronograma, de modo que os funcion\u00e1rios do turno da noite s\u00f3 precisam agir em caso de desvios. Atualmente, cerca de 65 viagens alem\u00e3s e cerca de cinco romenas por noite est\u00e3o conectadas \u00e0 nova solu\u00e7\u00e3o em fase de teste. A expans\u00e3o deste novo fluxo de trabalho para todo o grupo Craiss est\u00e1 planejada para 2021.<\/p>\n<p>&#8220;O Customer Control Center traz tranquilidade e uma maior precis\u00e3o aos nossos processos noturnos, criando ainda mais confian\u00e7a entre os clientes&#8221;, diz Torsten Kurfi\u00df, gerente de transporte da Albert Craiss GmbH &amp; Co. KG. Entre as 22h e as 6h, atualmente, transportes selecionados na Alemanha e na Rom\u00eania est\u00e3o sendo monitorados com a nova ferramenta de rastreamento. Atrasos, por exemplo, devido a congestionamentos ou avarias, s\u00e3o categorizados em um sistema de sem\u00e1foro e podem ser previstos com precis\u00e3o de um minuto e comunicados ao cliente. Al\u00e9m disso, \u00e9 poss\u00edvel entrar em contato diretamente com o motorista atrav\u00e9s do software.<\/p>\n<p>O feedback at\u00e9 agora dos clientes tem sido extremamente positivo. &#8220;Com o Customer Control Center, os carregadores n\u00e3o apenas se beneficiam de uma maior seguran\u00e7a no planejamento, mas tamb\u00e9m podem usufruir de uma cobertura de seguro ampliada para a carga&#8221;, diz Kurfi\u00df. A implementa\u00e7\u00e3o abrangente do sistema est\u00e1 planejada para o pr\u00f3ximo ano.<\/p>\n<p><a href=\"https:\/\/www.craiss.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.craiss.com<\/a><\/p>\n<p>Imagem: M<em>it o novo Customer Control Center, a Albert Craiss GmbH &amp; Co. KG atualmente monitora cerca de 70 transportes de caminh\u00f5es por noite na Alemanha e na Rom\u00eania \u2013 <\/em>\u00a9 Albert Craiss GmbH &amp; Co. KG<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Albert Craiss GmbH &amp; Co. KG come\u00e7ou recentemente a utilizar um novo sistema inteligente para monitoramento de transportes durante a noite. Com o Customer Control<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1665,1557,1561],"tags":[],"class_list":["post-20861","post","type-post","status-publish","format-standard","hentry","category-categories","category-forwarding-logistics","category-regions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Rastreamento de Transporte Noturno: Craiss Implementa o Customer Control Center - ITJ | International Transport Journal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transportjournal.com\/pt-pt\/2020\/10\/29\/rastreamento-de-transporte-noturno-craiss-implementa-o-customer-control-center\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rastreamento de Transporte Noturno: Craiss Implementa o Customer Control Center - ITJ | International Transport Journal\" \/>\n<meta property=\"og:description\" content=\"A Albert Craiss GmbH &amp; Co. 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