{"id":95858,"date":"2026-06-26T08:02:44","date_gmt":"2026-06-26T08:02:44","guid":{"rendered":"https:\/\/transportjournal.com\/2026\/06\/26\/etihad-cargo-breidt-digitale-platform-uit-met-vijf-talen\/"},"modified":"2026-06-26T08:02:44","modified_gmt":"2026-06-26T08:02:44","slug":"etihad-cargo-breidt-digitale-platform-uit-met-vijf-talen","status":"publish","type":"post","link":"https:\/\/transportjournal.com\/nl\/2026\/06\/26\/etihad-cargo-breidt-digitale-platform-uit-met-vijf-talen\/","title":{"rendered":"Etihad Cargo breidt digitale platform uit met vijf talen"},"content":{"rendered":"

Etihad Cargo, de vrachtdivisie van Etihad Airlines uit Abu Dhabi (VAE), heeft zijn digitale klantenplatform uitgebreid en biedt nu vijf extra talen aan op zijn website. Dit stelt klanten in belangrijke wereldmarkten in staat om in hun voorkeurstaal te communiceren. De nieuwe talen omvatten Japans, Duits, Spaans, Chinees en Arabisch. De uitbreiding is gericht op het verbeteren van de toegankelijkheid en gebruiksvriendelijkheid voor internationale klanten.<\/p>\n

Uitgebreide functies voor een verbeterde gebruikerservaring<\/h3>\n

Naast de taalkundige uitbreiding heeft Etihad Cargo ook verschillende digitale tools ge\u00efntroduceerd die het beheer van zendingen vereenvoudigen en de realtime transparantie op het klantenportaal verhogen. Tot de nieuwe functies behoort de mogelijkheid voor klanten om boekingen zelfstandig bij te werken en te beheren, wat handmatige ingrepen vermindert en de effici\u00ebntie verhoogt.<\/p>\n

Stanislas Brun, Chief Cargo Officer van Etihad Airways, benadrukt: \u201eDe verbetering van de klantervaring staat centraal in de digitale strategie van Etihad Cargo. We investeren continu in tools en mogelijkheden die het voor onze klanten gemakkelijker maken om sneller en intu\u00eftiever met ons zaken te doen.\u201d Deze ontwikkelingen maken deel uit van een bredere digitale strategie, die ook de SmartTrack-oplossing omvat, die meer transparantie, controle en connectiviteit gedurende het gehele verzendproces moet bieden.<\/p>\n

De nieuwe functies omvatten ook de keuze van een voorkeursverzendmoment, waarmee gebruikers boekingen beter kunnen afstemmen op specifieke vertrektijden. Bovendien bieden nieuwe substatussen voor zendingen meer transparantie en inzicht in de voortgang van de vracht in elke fase.<\/p>\n

Aanvullende updates omvatten lokale tijdstempels in de boekingsperiodes om meer duidelijkheid en consistentie te waarborgen bij het volgen van zendingen over verschillende tijdzones heen. Verbeteringen in het gebruikersbeheer bieden een snellere en intu\u00eftievere administratieve ervaring, terwijl het bijgewerkte boekingsbeheer klanten in staat stelt om boekingen onafhankelijk bij te werken en te beheren, ook die welke zijn gedaan voor onmiddellijke aanbiedingen en spotprijzen.<\/p>\n

Deze nieuwste ontwikkelingen zijn onderdeel van Etihad Cargo’s voortdurende investeringen in digitale innovaties, die gericht zijn op het vereenvoudigen van de interacties met klanten, het verhogen van de operationele effici\u00ebntie en het bieden van een naadloze end-to-end cargo-ervaring. Hiermee ondersteunt het bedrijf Abu Dhabi’s positie als toonaangevend wereldwijd logistiek centrum en bevestigt het zijn inzet om klanten wereldwijd slimmere, verbonden en steeds meer zelfbedieningsgerichte digitale oplossingen aan te bieden.<\/p>\n

 <\/p>\n

www.etihadcargo.com<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Etihad Cargo heeft zijn digitale platform uitgebreid, biedt nu vijf talen aan en verbetert de gebruikerservaring met nieuwe functies voor het beheren van zendingen en boekingen.<\/p>\n","protected":false},"author":12,"featured_media":95852,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1601,1598,1599,1594,1600],"tags":[47770,7631,22376,65686,65687,8474,20246,22378,65688,65689,19880,59647,2692,20775,59649,2694,20776,1777,65690,65691,32262,65692,54819,65693,2125,59651,65694,20255,20256,65695,65696,3104,2469,1831,8488,65697,20786,3602,2721,65698,4031,11661,65699,18995,18996,65700,65701,65702,65703,65704,65705,11663,2155,1837,65706,22407,65707],"class_list":["post-95858","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-afrika","category-azie-stille-oceaan","category-europa","category-luchtvracht","category-midden-oosten","tag-abou-dhabi","tag-abu-dhabi","tag-benutzerfreundlichkeit","tag-booking-management","tag-buchungsverwaltung","tag-centre-logistique","tag-clients-internationaux","tag-convivialite","tag-customer-interaction","tag-customer-portal","tag-deutsch-etihad-cargo","tag-digital-innovations","tag-digital-platform","tag-digital-tools","tag-digitale-innovationen","tag-digitale-plattform","tag-digitale-werkzeuge","tag-echtzeit-transparenz","tag-experience-utilisateur","tag-fachkraeftemangel-english-etihad-cargo","tag-frachtverfolgung","tag-freight-tracking","tag-gestion-des-expeditions","tag-gestion-des-reservations","tag-industrie-du-transport","tag-innovations-numeriques","tag-interaction-client","tag-international-customers","tag-internationale-kunden","tag-kundeninteraktion","tag-kundenportal","tag-logistics-hub","tag-logistics-service-provider","tag-logistikdienstleister","tag-logistikzentrum","tag-nutzererfahrung","tag-outils-numeriques","tag-penurie-de-competences","tag-plateforme-numerique","tag-portail-client","tag-prestataire-de-services-logistiques","tag-real-time-transparency","tag-selection-du-moment-dexpedition","tag-sendungsmanagement","tag-shipment-management","tag-shipping-time-selection","tag-skills-shortage-francais-etihad-cargo","tag-smarttrack-solution","tag-smarttrack-loesung","tag-solution-smarttrack","tag-suivi-des-frets","tag-transparence-en-temps-reel","tag-transport-industry","tag-transportwirtschaft","tag-user-experience","tag-user-friendliness","tag-versandzeitpunkt"],"acf":[],"yoast_head":"\nEtihad 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