{"id":94911,"date":"2026-06-22T09:42:32","date_gmt":"2026-06-22T09:42:32","guid":{"rendered":"https:\/\/transportjournal.com\/2026\/06\/22\/detailhandel-lijdt-onder-retourfraude\/"},"modified":"2026-06-22T09:42:32","modified_gmt":"2026-06-22T09:42:32","slug":"detailhandel-lijdt-onder-retourfraude","status":"publish","type":"post","link":"https:\/\/transportjournal.com\/nl\/2026\/06\/22\/detailhandel-lijdt-onder-retourfraude\/","title":{"rendered":"Detailhandel lijdt onder retourfraude"},"content":{"rendered":"<p>Eine recent gepubliceerde analyse van ReBound Returns toont aan dat retailers aanzienlijke financi\u00eble verliezen lijden door retourfraude. In een onderzoek dat gegevens van een miljoen retouren tussen juli 2025 en mei 2026 omvat, werden potentieel frauduleuze retouren ter waarde van 29 miljoen pond ge\u00efdentificeerd. Deze resultaten benadrukken volgens het bedrijf een significante zwakte in de fraudedetectie binnen de sector.<\/p>\n<p>De retourquote in de online handel heeft volgens de analyse bijna 20% bereikt, wat bij een marktvolume van bijna 850 miljard dollar alleen al in de VS leidt tot een toenemend probleem. Volgens de wereldwijde Merchant Risk Council is het misbruik van terugbetalings- en retourbeleid de meest voorkomende fraudetype waarmee retailers worden geconfronteerd. Ondanks aanzienlijke investeringen in fraudepreventiemaatregelen, zoals identiteitsverificatie en risicobeoordeling, blijft de capaciteit van handelaren om fraude effectief te detecteren en te voorkomen volgens ReBound onvoldoende.<\/p>\n<blockquote>\n<p>&#8222;Het retourproces is voor retailers een blinde vlek geworden. Investeringen in fraudepreventie zijn bijna uitsluitend gericht op het verkooppunt. Zodra een retour is gestart, hebben de meeste retailers niet de nodige transparantie om te zien wat er daadwerkelijk terugkomt.&#8220;<br \/>\n&#8211; Wouter ten Heggeler, productmanager bij ReBound Returns<\/p>\n<\/blockquote>\n<p><a href=\"https:\/\/www.reboundreturns.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.reboundreturns.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Een analyse van ReBound Returns toont aan dat detailhandelaars hoge financi\u00eble verliezen lijden door retourfraude en hun fraudebestrijdingsstrategie\u00ebn moeten aanpassen.<\/p>\n","protected":false},"author":10,"featured_media":94905,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1602,1593,44394],"tags":[63472,63473,63474,63475,63476,63477,63478,63479,63480,63481,63482,63483,63484,63485,63486,63487,63488,63489,63490,63491,63492,63493,63494,63495,63496,63497,63498,63499,63500,63501,63502,63503,63504,63505,63506,63507,63508,63509,63510,63511,63512,63513,63514,63515,63516,63517,63518,63519,63520],"class_list":["post-94911","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-amerika","category-expeditie-logistiek","category-it-e-commerce","tag-abus-de-politique-de-remboursement","tag-analyse-rebound-returns","tag-betrugsarten-im-handel","tag-betrugserkennung-logistik","tag-betrugspraevention-einzelhandel","tag-commercants-en-difficulte-financiere","tag-defis-du-commerce-en-ligne","tag-detection-de-fraude-logistique","tag-deutsch-retourenbetrug","tag-e-commerce-betrugsstatistiken-english-returns-fraud","tag-e-commerce-fraud-statistics-francais-fraude-aux-retours","tag-einzelhaendler-verluste","tag-evaluation-des-risques-fraude","tag-financial-losses-retailers","tag-finanzielle-verluste-haendler","tag-fraud-detection-logistics","tag-fraud-prevention-retail","tag-haendler-im-wuergegriff","tag-identitaetspruefung-retouren","tag-identity-verification-returns","tag-market-volume-e-commerce","tag-marktvolumen-e-commerce","tag-merchants-in-financial-distress","tag-online-retail-challenges","tag-online-retail-herausforderungen","tag-pertes-des-detaillants","tag-pertes-financieres-detaillants","tag-prevention-de-fraude-commerce","tag-rebound-returns-analyse","tag-rebound-returns-analysis","tag-refund-policy-abuse","tag-retailer-losses","tag-retourenquote-online-handel","tag-retours-etats-unis","tag-return-rate-online-retail","tag-returns-usa","tag-risikobewertung-betrug","tag-risk-assessment-fraud","tag-rueckerstattungsrichtlinien-missbrauch","tag-ruecksendungen-usa","tag-statistiques-de-fraude-e-commerce","tag-taux-de-retour-commerce-en-ligne","tag-transparence-processus-de-retour","tag-transparency-return-process","tag-transparenz-retourenprozess","tag-types-de-fraude-dans-le-commerce","tag-types-of-fraud-in-retail","tag-verification-didentite-retours","tag-volume-de-marche-e-commerce"],"acf":[],"yoast_head":"<!-- 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