{"id":95856,"date":"2026-06-26T08:02:44","date_gmt":"2026-06-26T08:02:44","guid":{"rendered":"https:\/\/transportjournal.com\/2026\/06\/26\/etihad-cargo-amplia-la-piattaforma-digitale-con-cinque-lingue\/"},"modified":"2026-06-26T08:02:44","modified_gmt":"2026-06-26T08:02:44","slug":"etihad-cargo-amplia-la-piattaforma-digitale-con-cinque-lingue","status":"publish","type":"post","link":"https:\/\/transportjournal.com\/it\/2026\/06\/26\/etihad-cargo-amplia-la-piattaforma-digitale-con-cinque-lingue\/","title":{"rendered":"Etihad Cargo amplia la piattaforma digitale con cinque lingue"},"content":{"rendered":"

Etihad Cargo, la divisione cargo di Etihad Airways di Abu Dhabi (EAU), ha ampliato la sua piattaforma digitale per i clienti, offrendo ora cinque lingue aggiuntive sul suo sito web. Questo consente ai clienti nei principali mercati globali di interagire nella loro lingua preferita. Le nuove lingue includono giapponese, tedesco, spagnolo, cinese e arabo. L’ampliamento mira a migliorare l’accessibilit\u00e0 e l’usabilit\u00e0 per i clienti internazionali.<\/p>\n

Funzionalit\u00e0 avanzate per un’esperienza utente migliorata<\/h3>\n

Oltre all’ampliamento linguistico, Etihad Cargo ha introdotto anche diversi strumenti digitali che semplificano la gestione delle spedizioni e aumentano la trasparenza in tempo reale nel portale clienti. Tra le nuove funzionalit\u00e0 c’\u00e8 la possibilit\u00e0 per i clienti di aggiornare e gestire autonomamente le prenotazioni, riducendo gli interventi manuali e aumentando l’efficienza.<\/p>\n

Stanislas Brun, Chief Cargo Officer di Etihad Airways, sottolinea: \u201eIl miglioramento dell’esperienza del cliente \u00e8 al centro della strategia digitale di Etihad Cargo. Investiamo continuamente in strumenti e capacit\u00e0 che facilitano ai nostri clienti di fare affari con noi in modo pi\u00f9 rapido e intuitivo.\u201d Questi sviluppi fanno parte di una strategia digitale pi\u00f9 ampia, che include anche la soluzione SmartTrack, che mira a fornire maggiore trasparenza, controllo e connettivit\u00e0 durante l’intero processo di spedizione.<\/p>\n

Le nuove funzionalit\u00e0 includono anche la selezione di un momento di spedizione preferito, che consente agli utenti di coordinare meglio le prenotazioni con orari di partenza specifici. Inoltre, nuovi sotto-status per le spedizioni offrono maggiore trasparenza e approfondimenti sul progresso del carico in ogni fase.<\/p>\n

Aggiornamenti aggiuntivi includono timestamp locali nei periodi di prenotazione, per garantire maggiore chiarezza e coerenza nel monitoraggio delle spedizioni attraverso diversi fusi orari. I miglioramenti nella gestione degli utenti offrono un’esperienza amministrativa pi\u00f9 rapida e intuitiva, mentre la gestione delle prenotazioni aggiornata consente ai clienti di aggiornare e gestire le prenotazioni in modo indipendente, anche quelle effettuate per offerte immediate e prezzi spot.<\/p>\n

Questi ultimi sviluppi fanno parte degli investimenti continui di Etihad Cargo nelle innovazioni digitali, che mirano a semplificare le interazioni con i clienti, aumentare l’efficienza operativa e offrire un’esperienza cargo end-to-end senza soluzione di continuit\u00e0. In questo modo, l’azienda sostiene la posizione di Abu Dhabi come centro logistico globale di riferimento e riafferma il suo impegno a offrire ai clienti in tutto il mondo soluzioni digitali pi\u00f9 intelligenti, connesse e sempre pi\u00f9 self-service.<\/p>\n

 <\/p>\n

www.etihadcargo.com<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Etihad Cargo ha ampliato la sua piattaforma digitale, offrendo ora cinque lingue e migliorando l’esperienza dell’utente con nuove funzionalit\u00e0 per la gestione delle spedizioni e delle prenotazioni.<\/p>\n","protected":false},"author":12,"featured_media":95852,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1642,1638,1640,1630],"tags":[47770,7631,22376,65686,65687,8474,20246,22378,65688,65689,19880,59647,2692,20775,59649,2694,20776,1777,65690,65691,32262,65692,54819,65693,2125,59651,65694,20255,20256,65695,65696,3104,2469,1831,8488,65697,20786,3602,2721,65698,4031,11661,65699,18995,18996,65700,65701,65702,65703,65704,65705,11663,2155,1837,65706,22407,65707],"class_list":["post-95856","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-africa","category-europa","category-medio-oriente","category-trasporto-aereo","tag-abou-dhabi","tag-abu-dhabi","tag-benutzerfreundlichkeit","tag-booking-management","tag-buchungsverwaltung","tag-centre-logistique","tag-clients-internationaux","tag-convivialite","tag-customer-interaction","tag-customer-portal","tag-deutsch-etihad-cargo","tag-digital-innovations","tag-digital-platform","tag-digital-tools","tag-digitale-innovationen","tag-digitale-plattform","tag-digitale-werkzeuge","tag-echtzeit-transparenz","tag-experience-utilisateur","tag-fachkraeftemangel-english-etihad-cargo","tag-frachtverfolgung","tag-freight-tracking","tag-gestion-des-expeditions","tag-gestion-des-reservations","tag-industrie-du-transport","tag-innovations-numeriques","tag-interaction-client","tag-international-customers","tag-internationale-kunden","tag-kundeninteraktion","tag-kundenportal","tag-logistics-hub","tag-logistics-service-provider","tag-logistikdienstleister","tag-logistikzentrum","tag-nutzererfahrung","tag-outils-numeriques","tag-penurie-de-competences","tag-plateforme-numerique","tag-portail-client","tag-prestataire-de-services-logistiques","tag-real-time-transparency","tag-selection-du-moment-dexpedition","tag-sendungsmanagement","tag-shipment-management","tag-shipping-time-selection","tag-skills-shortage-francais-etihad-cargo","tag-smarttrack-solution","tag-smarttrack-loesung","tag-solution-smarttrack","tag-suivi-des-frets","tag-transparence-en-temps-reel","tag-transport-industry","tag-transportwirtschaft","tag-user-experience","tag-user-friendliness","tag-versandzeitpunkt"],"acf":[],"yoast_head":"\nEtihad 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