Skipping the queues with self-service lockers
This autumn, Alaska Air Cargo will be offering secure self-service lockers for Goldstreak Package Express pickups at Seattle-Tacoma International Airport (SEA).
When Goldstreak customers are notified that their shipment has arrived, they will go to a kiosk at the Seattle cargo station, enter their unique customer ID number, and print out the shipment receipt. When entering their unique ID number at the locker keypad, the correct locker door will open for them to pick up their shipment.
Premium Goldstreak service guarantees pickup of shipments within an hour of a flight’s arrival, and the new lockers will save time for dozens of customers who won’t need to wait in line.
The Sea-Tac pilot programme is expected to launch by the end of October 2022. Alaska Air Cargo is the first US airline to offer such a service. (cj)