Setting up services in South America
DDC Group is expanding its portfolio to Central and South America, where it will be partnering with Netcom BCC to build a network of clients in this area.
With operations in the project planning business in Asia, Europe, and North America, the group is now looking to the Latin American market for expansion and growth. The local unit will initially focus on the company’s customer care suite of services, which generally comprises omnichannel offerings, end-to-end experience management, as well as support for internal processes and business development.
Jan Trevalyan, Group CEO of DDC Group: “This relationship will allow us to quickly deliver our proven processes and results for our growing number of clients from a nearshore location.” (mk)