Real-time data and analytics product released
With the release of "cargo.one360", the Berlin-based IT logistics provider Cargo One gives airlines new insights to maximise their sales performance in digital channels. The solution aims to help carriers to accelerate their adoption of best practices in digital sales, delivers customer insights and reflects market changes and trends to facilitate better tactical and strategic commercial decision-making.
Toshiya Tamada, EVP global marketing and sales at ANA Cargo: "ANA now has deeper visibility of the different factors that drive sales performance and how we benchmark against the market. Our teams can access real-time data to find concrete areas in which to invest time and resources in order to yield a higher quality of service to our customers and thus increase our overall performance." (ah)