Korean Air Cargo enhances operational efficiency
Korean Air has switched over to IBS Software’s (IBS) “iCargo” technology platform, discarding the legacy system in use for more than 30 years.
IBS’ fully integrated, web-based solution went live simultaneously at 130 stations of the airline across the globe, placing it in complete command and control of its cargo movement worldwide. The IT solutions provider calls this migration an “unprecedented achievement in the air cargo industry of a top tier cargo carrier implementing a full-scale cargo management system spanning all aspects of the business in a single cutover and within a span of 18 months”.
The next phase of the roll out will see the introduction of a fully integrated CRM system developed using advanced analytics and machine learning algorithms. (ah)