Jessica Tyler elected AA's president of cargo
American Airlines has named Jessica Tyler president of cargo and VP of airport excellence, leading the teams responsible for the success of the cargo business and delivering operational and customer service excellence for both airports and cargo.
Tyler will report directly to Jim Butler, senior vice president of airport operations and cargo. She succeeds Rick Elieson, who moved within the company to serve as VP of loyalty, overseeing the AAdvantage loyalty programme.
In the new organisation, Roger Samways will take on an expanded role as VP of commercial cargo — reporting to Tyler — and will be responsible for global cargo sales, revenue management and customer care. Lisa Oxentine will report to Samways as managing director of cargo global sales.
David Vance will continue to lead the cargo operation, but in an expanded role that oversees all policies and procedures for the airline and aligns airport and cargo operations. He will serve as VP of cargo operations and airport support, also reporting to Tyler. (mw)