16.05.2022
Artikel Nummer: 40844
Hajni Keri to manage sea freight at Europa
Europa Air & Sea, part of the logistics firm Europa Worldwide Group, has promoted Hajni Keri to sea freight customer service manager at Europa’s Minworth site. The division is thus providing an additional contact to help customers with their logistics needs. Keri has worked for Europa for seven years and in the transport and logistics sector for ten years.
Forecasts made by the Institute of Customer Service indicate that customers prefer greater human input, rather than a purely digital approach. Europa said that this prompted it to establish this new customer service manager role. (cj)