Champ helps JAL to digitalise domestic ops
Working closely with its cargo IT systems partner Champ Cargosystems, Japan Airlines has launched an advanced digitalisation platform. Built on Champ's open cargo platform (OCP), the solution consists of an ergonomically-designed, workflow-based portal that enables the airline's customers to transact business digitally, together with an advanced "smart" mobile app that fully automates the end-to-end processes within JAL's cargo warehouses.
A unique combination of APIs and an advanced microservices architecture integrates the OCP components with Champ's "Cargospot" solution – around which JAL's cargo sales, handling and revenue accounting activities are based. The new platform enables completely paperless trading whilst transforming the entire JAL domestic cargo business from start to finish. (ah)