Booking a shipment in six steps
At the third myDHLi Digital Summit, DHL Global Forwarding presented its upgraded state-of-the-art digital customer portal. The software is intended to help customers enhance their logistics’ performance, resilience, and sustainability, even in uncertain times.
In a live broadcast from the transport logistic trade fair in Munich, Germany, Deutsche Post DHL Group’s international freight specialist introduced new features and updates to the myDHLi portal, making it even more convenient and efficient.
Since its launch in 2020, the number of customers managing their logistics and transportation needs with myDHLi has grown to over 16,000.
The central Follow + Share functionality simplifies alignment processes and avoids time-consuming supplementary communication flows. Shipment notifications are now not only configurable but can also be received as a daily digest. This feature provides a summary of individually selectable events that are most important to the user – such as shipment or customs status and irregularities.
In addition, the new myDHLi book service allows customers with contracted rates to directly submit a booking via the myDHLi portal. Without additional emails, phone calls or API integrations, a booking can be completed in six simple steps. Booking a shipment goes hand in hand with the corresponding documents. (ben)