News

  • Photo: AF KLM Martinair Cargo

04.07.2023

Artikel Nummer: 45860

AF KLMP Cargo partners with Salesforce and Vonage


Air France KLM Martinair Cargo (AF KLMP Cargo) has partnered with Salesforce and Vonage to innovate its global customer service with a new customer relationship management (CRM) solution. This provides customers with faster, better service by phone and digital channels, integrated into a single platform, with more tailored support.

 

Gert Jan Roelands (pictured left shaking hands), SVP commercial at AFKLMP Cargo: “Our decision to invest in a new CRM and contact centre solutions is a key development and an important building block of our overall commercial transformation, which we started in 2020.”

 

Michiel Hustinx (right), general manager of Salesforce in the Netherlands: "We thank AFKLMP Cargo management and its staff for the intensive cooperation over the past year and look forward to a fruitful and freight-full future.” (cj)

www.afklcargo.com

www.salesforce.com

 

 

 

Related news