Qatar Airways Cargo launches Digital Lounge
In accordance with its Vision 2027 and through its partnership with Salesforce, Qatar Airways Cargo has launched its new intuitive cargo customer portal called “Digital Lounge.” T
he Digital Lounge acts as a comprehensive platform and offers customers booking, shipment tracking, account management, reporting, and other services online. Customers will be able to retrieve information more quickly. Greater process efficiencies result in a better use of resources and less negative environmental impact.
The platform offers instant confirmation for general cargo bookings subject to availability and required validations. The airline’s customers can book free sale and allotments with dimensions (excluding BUP). In future, customers will be able to book any product available the Qatar Airways Cargo portfolio through the Digital Lounge. (cj)