A proactive approach to customer concerns 
Transport and logistics provider Geodis has won the Singapore Customer Experience of the Year – Logistics Award at the 2024 Asian Experience Awards in recognition of its efforts to enhance customer satisfaction through its technology-driven “voice of customer (VOC)” programme.... plus
Isles of Scilly names freight vessel
The Isles of Scilly Steamship Group has announced that its new freight vessel will be named “Menawethan”, after one of the twelve uninhabited Eastern Isles. The name was chosen by the island community through a vote, with “Menawethan” emerging as the winner. The new vessel, set... plus
Serbia: an urgent rail rehabilitation
The European Bank for Reconstruction and Development (EBRD) is providing a loan of up to EUR 50 million to finance the procurement of materials for an urgent rehabilitation of selected sections totalling 194 km of track on Serbia’s rail network. Serbian Railways... plus
A fresh start in Spain
Rhenus is adding a new service in Spain to transport the country’s local fresh and frozen food products. Dubbed Rhenus Fresh, the division will build on existing models in Europe, Asia and Latin America to tap into the Spanish fruit and vegetable production market. With a... plus
Une option de plus vers l’Asie 
Une plate-forme de réservation de fret aérien de Berlin séduit Philippine Airlines. Philippine Airlines (PAL) va bientôt booster ses capacités sur le marché de la réservation numérique par le biais d’un partenariat avc Cargo One. La compagnie aérienne nationale des Philippines... plus
Allcargo welcomes global finance director
ECU Worldwide, Allcargo Logistics’ wholly owned global subsidiary and a LCL consolidation specialist, has appointed Stephen Dunn as global finance director. Based out of ECU Worldwide’s office in Dubai, he will oversee the global finance function and drive the transformation of... plus
Quicker and greener transports to Turkey
The logistics provider Hellmann and Talay, a Turkey-based intermodal specialist, have formed a new partnership, in which Talay carries goods from the Turkish ports by ro-ro ships to Trieste in Italy. Here, the cargo is reloaded onto block trains and transported to hubs in... plus
Designing an X-plane with FIW technology
A new vertical lift concept published by Aurora Flight Sciences depicts a scalable technology for airborne logistics in locations without a prepared runway. The Boeing company says its proposed X-plane uses fan-in-wing (FIW) technology to provide high-speed, runway-independent... plus
VCT upgrades cargo handling with new MHCs
Visayas Container Terminal (VCT), a unit of International Container Terminal Services, Inc. (ICTSI) in Iloilo, Philippines, has launched two new mobile harbour cranes, the first in Panay Island, to boost port efficiency and capacity. Manufactured by Konecranes, each crane can... plus
More efficiency through digitalisation
In Upper Styria in Austria, the ÖBB Rail Cargo Group and Voestalpine are working at the Donawitz site to optimise rail-bound supply chains, including supply and process control, with the help of digitalisation. The aim of the project is to avoid empty runs, improve the use... plus