{"id":95855,"date":"2026-06-26T08:02:44","date_gmt":"2026-06-26T08:02:44","guid":{"rendered":"https:\/\/transportjournal.com\/2026\/06\/26\/etihad-cargo-amplia-su-plataforma-digital-con-cinco-idiomas\/"},"modified":"2026-06-26T08:02:44","modified_gmt":"2026-06-26T08:02:44","slug":"etihad-cargo-amplia-su-plataforma-digital-con-cinco-idiomas","status":"publish","type":"post","link":"https:\/\/transportjournal.com\/es\/2026\/06\/26\/etihad-cargo-amplia-su-plataforma-digital-con-cinco-idiomas\/","title":{"rendered":"Etihad Cargo ampl\u00eda su plataforma digital con cinco idiomas"},"content":{"rendered":"

Etihad Cargo, la divisi\u00f3n de carga de Etihad Airways de Abu Dhabi (EAU), ha ampliado su plataforma digital para clientes y ahora ofrece cinco idiomas adicionales en su sitio web. Esto permite a los clientes en mercados globales clave interactuar en su idioma preferido. Los nuevos idiomas incluyen japon\u00e9s, alem\u00e1n, espa\u00f1ol, chino y \u00e1rabe. La expansi\u00f3n tiene como objetivo mejorar la accesibilidad y la facilidad de uso para los clientes internacionales.<\/p>\n

Funciones ampliadas para una mejor experiencia del usuario<\/h3>\n

Adem\u00e1s de la expansi\u00f3n ling\u00fc\u00edstica, Etihad Cargo tambi\u00e9n ha introducido diversas herramientas digitales que simplifican la gesti\u00f3n de env\u00edos y aumentan la transparencia en tiempo real en el portal de clientes. Entre las nuevas funciones se encuentra la posibilidad de que los clientes actualicen y gestionen sus reservas de forma aut\u00f3noma, lo que reduce las intervenciones manuales y aumenta la eficiencia.<\/p>\n

Stanislas Brun, Director de Carga de Etihad Airways, enfatiza: \u201cLa mejora de la experiencia del cliente est\u00e1 en el centro de la estrategia digital de Etihad Cargo. Invertimos continuamente en herramientas y capacidades que faciliten a nuestros clientes hacer negocios con nosotros de manera m\u00e1s r\u00e1pida e intuitiva.\u201d Estos desarrollos son parte de una estrategia digital m\u00e1s amplia que tambi\u00e9n incluye la soluci\u00f3n SmartTrack, que busca ofrecer m\u00e1s transparencia, control y conectividad durante todo el proceso de env\u00edo.<\/p>\n

Las nuevas funciones tambi\u00e9n incluyen la selecci\u00f3n de un momento de env\u00edo preferido, lo que permite a los usuarios coordinar mejor las reservas con horarios de salida espec\u00edficos. Adem\u00e1s, nuevos subestados para env\u00edos ofrecen m\u00e1s transparencia y conocimientos sobre el progreso de la carga en cada fase.<\/p>\n

Actualizaciones adicionales incluyen marcas de tiempo locales en los per\u00edodos de reserva para garantizar mayor claridad y consistencia al rastrear env\u00edos a trav\u00e9s de diferentes zonas horarias. Las mejoras en la gesti\u00f3n de usuarios ofrecen una experiencia administrativa m\u00e1s r\u00e1pida e intuitiva, mientras que la gesti\u00f3n de reservas actualizada permite a los clientes actualizar y gestionar reservas de forma independiente, incluso aquellas realizadas con ofertas instant\u00e1neas y precios spot.<\/p>\n

Estos \u00faltimos desarrollos son parte de las continuas inversiones de Etihad Cargo en innovaciones digitales, que buscan simplificar las interacciones con los clientes, aumentar la eficiencia operativa y ofrecer una experiencia de carga de extremo a extremo sin interrupciones. De este modo, la empresa apoya la posici\u00f3n de Abu Dhabi como un centro log\u00edstico global l\u00edder y reafirma su compromiso de ofrecer a los clientes en todo el mundo soluciones digitales m\u00e1s inteligentes, conectadas y cada vez m\u00e1s autogestionadas.<\/p>\n

 <\/p>\n

www.etihadcargo.com<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Etihad Cargo ha ampliado su plataforma digital, ahora ofrece cinco idiomas y mejora la experiencia del usuario a trav\u00e9s de nuevas funciones para la gesti\u00f3n de env\u00edos y reservas.<\/p>\n","protected":false},"author":12,"featured_media":95852,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1613,1610,1606,1611,1612],"tags":[47770,7631,22376,65686,65687,8474,20246,22378,65688,65689,19880,59647,2692,20775,59649,2694,20776,1777,65690,65691,32262,65692,54819,65693,2125,59651,65694,20255,20256,65695,65696,3104,2469,1831,8488,65697,20786,3602,2721,65698,4031,11661,65699,18995,18996,65700,65701,65702,65703,65704,65705,11663,2155,1837,65706,22407,65707],"class_list":["post-95855","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-africa","category-asia-pacifico","category-carga-aerea","category-europa","category-oriente-medio","tag-abou-dhabi","tag-abu-dhabi","tag-benutzerfreundlichkeit","tag-booking-management","tag-buchungsverwaltung","tag-centre-logistique","tag-clients-internationaux","tag-convivialite","tag-customer-interaction","tag-customer-portal","tag-deutsch-etihad-cargo","tag-digital-innovations","tag-digital-platform","tag-digital-tools","tag-digitale-innovationen","tag-digitale-plattform","tag-digitale-werkzeuge","tag-echtzeit-transparenz","tag-experience-utilisateur","tag-fachkraeftemangel-english-etihad-cargo","tag-frachtverfolgung","tag-freight-tracking","tag-gestion-des-expeditions","tag-gestion-des-reservations","tag-industrie-du-transport","tag-innovations-numeriques","tag-interaction-client","tag-international-customers","tag-internationale-kunden","tag-kundeninteraktion","tag-kundenportal","tag-logistics-hub","tag-logistics-service-provider","tag-logistikdienstleister","tag-logistikzentrum","tag-nutzererfahrung","tag-outils-numeriques","tag-penurie-de-competences","tag-plateforme-numerique","tag-portail-client","tag-prestataire-de-services-logistiques","tag-real-time-transparency","tag-selection-du-moment-dexpedition","tag-sendungsmanagement","tag-shipment-management","tag-shipping-time-selection","tag-skills-shortage-francais-etihad-cargo","tag-smarttrack-solution","tag-smarttrack-loesung","tag-solution-smarttrack","tag-suivi-des-frets","tag-transparence-en-temps-reel","tag-transport-industry","tag-transportwirtschaft","tag-user-experience","tag-user-friendliness","tag-versandzeitpunkt"],"acf":[],"yoast_head":"\nEtihad 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