{"id":73167,"date":"2026-01-15T09:40:30","date_gmt":"2026-01-15T09:40:30","guid":{"rendered":"https:\/\/transportjournal.com\/2026\/01\/15\/lanzamiento-al-mercado-de-nuevos-agentes-de-ia-de-manhattan\/"},"modified":"2026-01-15T09:40:30","modified_gmt":"2026-01-15T09:40:30","slug":"lanzamiento-al-mercado-de-nuevos-agentes-de-ia-de-manhattan","status":"publish","type":"post","link":"https:\/\/transportjournal.com\/es\/2026\/01\/15\/lanzamiento-al-mercado-de-nuevos-agentes-de-ia-de-manhattan\/","title":{"rendered":"Lanzamiento al mercado de nuevos agentes de IA de Manhattan"},"content":{"rendered":"

Manhattan Associates ha anunciado el lanzamiento al mercado de sus nuevos agentes de IA, que est\u00e1n integrados en todas las soluciones Manhattan Active\u00ae. Estos agentes est\u00e1n dise\u00f1ados para optimizar los procesos de retail y de la cadena de suministro, tomando decisiones en tiempo real y mejorando las operaciones. A diferencia de las soluciones de superposici\u00f3n convencionales, que se basan en bases de datos obsoletas, los nuevos agentes est\u00e1n directamente incrustados en la plataforma Manhattan Active\u00ae. Esto permite una visi\u00f3n integral del contexto operativo y una respuesta m\u00e1s r\u00e1pida a los cambios.<\/p>\n

Los agentes de IA tienen como objetivo aumentar la eficiencia en diversas \u00e1reas. Act\u00faan como asistentes digitales, dise\u00f1ados espec\u00edficamente para roles de usuario centrales en las soluciones Manhattan Active. Estos agentes ayudan a los empleados a simplificar tareas y tomar decisiones, lo que deber\u00eda llevar a una mayor productividad. Adem\u00e1s, asumen tareas repetitivas, identifican problemas operativos y los resuelven autom\u00e1ticamente, reduciendo as\u00ed el esfuerzo manual.<\/p>\n

Amplias posibilidades de uso de los agentes de IA<\/h3>\n

Dentro de las soluciones omnicanal de Manhattan, el Store Associate Agent, por ejemplo, proporciona evaluaciones en tiempo real sobre el rendimiento de ventas. El Contact Center Agent ofrece informaci\u00f3n contextual que aumenta la eficiencia de los empleados en el retail. En el \u00e1mbito de la cadena de suministro, el Labor Agent apoya la planificaci\u00f3n de personal, mientras que el Shipment Tracking Agent identifica problemas potenciales y sugiere soluciones.<\/p>\n

Adem\u00e1s, los clientes tienen acceso a la Manhattan Agent Foundry\u2122, una plataforma que permite crear nuevos agentes utilizando un lenguaje natural sencillo o adaptar agentes existentes. Estos agentes son compatibles con los est\u00e1ndares de comunicaci\u00f3n A2A y MCP Agentic, lo que garantiza una interoperabilidad fluida.<\/p>\n

Eaton, una empresa de gesti\u00f3n de energ\u00eda inteligente, ya utiliza varios Active Agents en la gesti\u00f3n de inventarios. Con el uso del Wave Coordinator Agent y del Labor Agent, Eaton puede asignar a sus empleados de manera m\u00e1s flexible y optimizar el procesamiento de pedidos. Junto con Manhattan, tambi\u00e9n se ha desarrollado un Dock Agent que supervisa el flujo de trabajo y acelera ciertas tareas.<\/p>\n

Steve Sprecher, Director de TI en Eaton, coment\u00f3 sobre las ventajas de los agentes: \u201cLos Active Agents proporcionan informaci\u00f3n en tiempo real y recomendaciones directamente aplicables que mejoran la eficiencia operativa.\u201d Destac\u00f3 que las recomendaciones para la planificaci\u00f3n del trabajo ayudan a aumentar la eficiencia y a asignar recursos de manera m\u00e1s efectiva.<\/p>\n

Sanjeev Siotia, EVP & CTO en Manhattan Associates, explic\u00f3 que los agentes de IA transforman fundamentalmente la eficiencia de las soluciones de retail y de la cadena de suministro. Subray\u00f3 que los agentes no solo apoyan, sino que tambi\u00e9n act\u00faan activamente para diagnosticar problemas operativos y coordinar flujos de trabajo. Esto permite a los clientes operar de manera m\u00e1s r\u00e1pida y eficiente en un entorno competitivo.<\/p>\n

 <\/p>\n

www.manh.com<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Manhattan Associates ha presentado nuevos agentes de IA que est\u00e1n integrados en sus soluciones y optimizan en tiempo real los procesos de retail y de cadena de suministro.<\/p>\n","protected":false},"author":12,"featured_media":73164,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1614,1611,1608,1609,1605],"tags":[5711,5712,5713,5714,5715,5716,5717,5718,5719,5720,5721,5722,5723,5724,5725,4232,5726,1889,5727,2123,5728,5729,5730,5731,5732,5733,5734,5735,5736,5737,4257,5738,4784,5739,5740,3602,5741,5742,5743,5744,5745,2237,5746,5747,2106,5748,5749,5750,5751],"class_list":["post-73167","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-america","category-europa","category-intralogistica","category-regiones","category-expedicion-y-logistica","tag-a2a-communication","tag-a2a-kommunikation","tag-agent-coordinateur-de-vagues","tag-agent-de-laboratoire","tag-agent-de-quai","tag-agent-de-suivi-des-expeditions","tag-assistants-numeriques","tag-communication-a2a","tag-customer-service-optimization-francais-agents-ia","tag-decisions-en-temps-reel","tag-deutsch-ki-agenten","tag-digital-assistants","tag-digitale-assistenten","tag-dock-agent","tag-echtzeit-entscheidungen","tag-efficacite-operationnelle","tag-einzelhandelsloesungen","tag-fachkraeftemangel","tag-gestion-dentrepot","tag-gestion-de-la-chaine-dapprovisionnement","tag-intelligent-technologies","tag-intelligente-technologien","tag-kundenserviceoptimierung-english-ai-agents","tag-labor-agent","tag-lagermanagement","tag-lieferkettenoptimierung","tag-manhattan-associates","tag-mcp-agentic","tag-omnichannel-solutions","tag-omnichannel-loesungen","tag-operational-efficiency","tag-operative-effizienz","tag-optimisation-de-la-chaine-dapprovisionnement","tag-optimisation-des-processus","tag-optimisation-du-service-client","tag-penurie-de-competences","tag-process-optimization","tag-prozessoptimierung","tag-real-time-decisions","tag-retail-solutions","tag-shipment-tracking-agent","tag-skills-shortage","tag-solutions-de-vente-au-detail","tag-solutions-omnicanales","tag-supply-chain-management","tag-supply-chain-optimization","tag-technologies-intelligentes","tag-warehouse-management","tag-wave-coordinator-agent"],"acf":[],"yoast_head":"\nLanzamiento 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