{"id":22512,"date":"2021-01-13T21:51:57","date_gmt":"2021-01-13T20:51:57","guid":{"rendered":"https:\/\/blog.brand-architecture.at\/2021\/01\/13\/rhenus-people-atiende-a-los-clientes-de-la-bvg-con-tres-lineas-directas\/"},"modified":"2025-12-15T12:49:32","modified_gmt":"2025-12-15T11:49:32","slug":"rhenus-people-atiende-a-los-clientes-de-la-bvg-con-tres-lineas-directas","status":"publish","type":"post","link":"https:\/\/transportjournal.com\/es\/2021\/01\/13\/rhenus-people-atiende-a-los-clientes-de-la-bvg-con-tres-lineas-directas\/","title":{"rendered":"Rhenus :people! atiende a los clientes de la BVG con tres l\u00edneas directas"},"content":{"rendered":"

El proveedor de servicios de gesti\u00f3n de clientes Rhenus :people! ha ganado un nuevo gran contrato en oto\u00f1o. Desde octubre, se gestionan tres l\u00edneas directas para las Empresas de Transporte de Berl\u00edn BVG, el mayor operador de transporte p\u00fablico municipal de Alemania.<\/p>\n

(Bamberg\/Berl\u00edn) Desde principios de octubre, Rhenus :people! se encarga para las Empresas de Transporte de Berl\u00edn, adem\u00e1s de la l\u00ednea directa de informaci\u00f3n de horarios, de la atenci\u00f3n telef\u00f3nica de la l\u00ednea de objetos perdidos y de una l\u00ednea de seguridad especial. Cada a\u00f1o, se responder\u00e1n aproximadamente 175,000 llamadas. Los empleados de Rhenus :people! tambi\u00e9n proporcionan informaci\u00f3n sobre el uso de las aplicaciones de la BVG. La l\u00ednea de seguridad sirve como punto de contacto para los llamantes que desean informar sobre irregularidades como grafitis, as\u00ed como para emergencias.<\/p>\n

Alivio para los empleados de la BVG<\/strong><\/h5>\n

\u00abGracias al apoyo de Rhenus :people!, nuestros empleados ahora pueden concentrarse a\u00fan m\u00e1s en el transporte seguro y ecol\u00f3gico de pasajeros en la capital. La atenci\u00f3n de las l\u00edneas directas es un elemento importante en el contacto diario con los clientes, por lo que hemos contratado conscientemente a un socio confiable\u00bb, explica Frank B\u00fcch, jefe del departamento de marketing de la BVG. La BVG, con sus 14,600 empleados, asegura que cientos de miles de berlineses, visitantes y turistas lleguen al trabajo, a casa y se desplacen por la ciudad, realizando diariamente 2.9 millones de viajes. Aproximadamente 1.1 mil millones de pasajeros utilizan al a\u00f1o la oferta del mayor operador de transporte p\u00fablico municipal de Alemania.<\/p>\n

Sobre Rhenus Office Systems<\/strong><\/h5>\n

Rhenus Office Systems GmbH ofrece gesti\u00f3n de documentos, informaci\u00f3n y procesos personalizados: desde la recepci\u00f3n de correo, digitalizaci\u00f3n, archivo, destrucci\u00f3n de datos y provisi\u00f3n de personal hasta soluciones de gesti\u00f3n de clientes, nube y BPO. Rhenus Office Systems acompa\u00f1a de manera integral la informaci\u00f3n f\u00edsica y digital de los clientes y los apoya en la implementaci\u00f3n de su estrategia digital. El grupo Rhenus es uno de los proveedores de log\u00edstica l\u00edderes que opera a nivel mundial, con una facturaci\u00f3n anual de 5.5 mil millones de euros. 33,000 empleados de Rhenus est\u00e1n presentes en 750 ubicaciones. <\/strong>Foto: \u00a9 Rhenus SE & Co. KG \/ Descripci\u00f3n de la imagen:<\/em><\/strong> Rhenus gestiona l\u00edneas directas para la BVG<\/em>www.rhenus-people.de<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

El proveedor de servicios de gesti\u00f3n de clientes Rhenus :people! ha ganado un nuevo gran contrato en oto\u00f1o. Desde octubre, se gestionan tres l\u00edneas directas para [\u2026]<\/span><\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1557,1561],"tags":[],"class_list":["post-22512","post","type-post","status-publish","format-standard","hentry","category-forwarding-logistics","category-regions"],"acf":[],"yoast_head":"\nRhenus :people! atiende a los clientes de la BVG con tres l\u00edneas directas - ITJ | International Transport Journal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transportjournal.com\/es\/2021\/01\/13\/rhenus-people-atiende-a-los-clientes-de-la-bvg-con-tres-lineas-directas\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rhenus :people! atiende a los clientes de la BVG con tres l\u00edneas directas - ITJ | International Transport Journal\" \/>\n<meta property=\"og:description\" content=\"El proveedor de servicios de gesti\u00f3n de clientes Rhenus :people! ha ganado un nuevo gran contrato en oto\u00f1o. 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