{"id":94891,"date":"2026-06-22T09:10:46","date_gmt":"2026-06-22T09:10:46","guid":{"rendered":"https:\/\/transportjournal.com\/2026\/06\/22\/air-france-klm-martinair-cargo-fuehrt-ki-funktionen-ein\/"},"modified":"2026-06-22T12:16:41","modified_gmt":"2026-06-22T10:16:41","slug":"air-france-klm-martinair-cargo-fuehrt-ki-funktionen-ein","status":"publish","type":"post","link":"https:\/\/transportjournal.com\/de\/2026\/06\/22\/air-france-klm-martinair-cargo-fuehrt-ki-funktionen-ein\/","title":{"rendered":"Air France KLM Martinair Cargo f\u00fchrt KI-Funktionen ein"},"content":{"rendered":"<p>Air France KLM Martinair Cargo hat k\u00fcrzlich neue Funktionen eingef\u00fchrt, die auf KI basieren, um die Effizienz und Benutzerfreundlichkeit im Luftfrachtgesch\u00e4ft zu steigern. Diese Entwicklungen sind Teil einer umfassenden Strategie, die darauf abzielt, die kommerzielle Transformation des Unternehmens voranzutreiben. Die neuen KI-gest\u00fctzten Funktionen sollen sowohl den Buchungsprozess als auch die Kundeninteraktion optimieren.<\/p>\n<h3>Automatisierung durch KI<\/h3>\n<p>Ein zentrales Element dieser Strategie ist die Einf\u00fchrung der Auto-Fill-Funktion innerhalb der Plattform myCargo. Diese Funktion erm\u00f6glicht es Kunden, Versandinformationen aus E-Mails oder anderen unstrukturierten Textquellen zu kopieren und direkt in myCargo einzuf\u00fcgen. Das KI-System erkennt und extrahiert automatisch relevante Versanddetails wie Abmessungen, Gewicht und St\u00fcckzahl, wodurch die erforderlichen Buchungsfelder sofort ausgef\u00fcllt werden. Durch die Eliminierung manueller Dateneingaben k\u00f6nnen Kunden Buchungen schneller erstellen und den administrativen Aufwand reduzieren.<\/p>\n<p>Zus\u00e4tzlich wird die Auto Quote-Funktion schrittweise eingef\u00fchrt. Diese Funktion generiert automatisch pr\u00e4zise Spotangebote f\u00fcr Kundenanfragen, die \u00fcber myCargo oder per E-Mail eingehen. Durch die signifikante Reduzierung der Reaktionszeiten k\u00f6nnen Kunden schneller auf Marktchancen reagieren und ihre Servicelevels verbessern.<\/p>\n<h3>Digitalisierung im B2B-Bereich<\/h3>\n<p>Die neuen Funktionen sind Teil des Ziels von Air France KLM Martinair Cargo, eine digitale B2B-Kundenerfahrung zu schaffen, die den Anforderungen an Einfachheit und Intelligenz gerecht wird. GertJan Roelands, Senior Vice President Commercial, \u00e4usserte sich zu den Entwicklungen:<\/p>\n<blockquote>\n<p>\u201eKI wird einer der entscheidenden Beschleuniger der n\u00e4chsten Phase unserer kommerziellen Transformation sein. Wir glauben, dass KI das Potenzial hat, grundlegend zu ver\u00e4ndern, wie Kunden Luftfrachtservices suchen, buchen, verwalten und damit interagieren.\u201c<\/p>\n<\/blockquote>\n<p>Die Einf\u00fchrung der KI-gest\u00fctzten Funktionen zeigt, wie Technologie komplexe Prozesse vereinfachen und die Geschwindigkeit sowie Genauigkeit verbessern kann. Roelands betonte, dass dies erst der Anfang sei und KI eine zunehmend wichtige Rolle \u00fcber die gesamte Kundenreise hinweg spielen werde, von personalisierten Empfehlungen bis hin zu vorausschauendem Service und intelligenter Entscheidungsunterst\u00fctzung.<\/p>\n<h3>Zuk\u00fcnftige Entwicklungen<\/h3>\n<p>Air France KLM Martinair Cargo plant, weitere KI-gesteuerte L\u00f6sungen zu entwickeln, die im Rahmen des kontinuierlichen Engagements f\u00fcr Innovation und Kundenorientierung schrittweise eingef\u00fchrt werden. Diese Initiativen sollen nicht nur die Effizienz steigern, sondern auch den Wert f\u00fcr die Kunden und das Unternehmen erh\u00f6hen.<\/p>\n<p>Das Unternehmen, das als Teil der Air France-KLM-Gruppe agiert, bietet eine breite Palette zuverl\u00e4ssiger Luftfrachtl\u00f6sungen an und bedient \u00fcber 210 Destinationen weltweit. Die Kombination aus Technologie und dem Fachwissen der Mitarbeiter soll, so das franz\u00f6sisch-niederl\u00e4ndische Unternehmen, dazu beitragen, \u201edie n\u00e4chste Generation der Kundenerfahrung im Luftfrachtbereich zu gestalten\u201c.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.afklcargo.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.afklcargo.com<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Air France KLM Martinair Cargo hat neue KI-Funktionen eingef\u00fchrt, um die Effizienz im Luftfrachtgesch\u00e4ft zu steigern und die Kundeninteraktion zu optimieren.<\/p>\n","protected":false},"author":12,"featured_media":94890,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1575,1570,1569],"tags":[14964,63441,2648,63442,45400,63443,63444,18781,18782,63445,45411,63446,2265,63447,63448,63449,2115,4521,45417,20173,63450,63451,5513,2655,63452,14979,2125,15137,23852,15138,63453,63454,63455,14986,63456,63457,63458,63459,63460,3475,63461,63462,3157,45425,45426,22317,63463,63464,63465,21579,63466,63467,63468,63469,63470,2155,1837,63471],"class_list":["post-94891","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-europa","category-luftfracht","category-logistik-spedition","tag-ai-in-logistics","tag-air-france-klm-martinair-cargo","tag-air-freight","tag-air-freight-market-francais-air-france-klm-martinair-cargo","tag-amelioration-de-lefficacite-grace-a-la-technologie","tag-ameliorer-linteraction-client","tag-artificial-intelligence-in-air-freight","tag-automation-in-air-freight","tag-automatisation-dans-le-fret-aerien","tag-automatisierung-im-luftfrachtgeschaeft","tag-buchungsprozess-optimieren","tag-commercial-transformation","tag-deutsch-luftfracht","tag-devis-instantanes-fret-aerien","tag-digital-b2b-customer-experience","tag-digitale-b2b-kundenerfahrung","tag-digitalisierung-in-der-logistik","tag-digitization-in-logistics","tag-efficiency-improvement-through-technology","tag-effizienzsteigerung-durch-technologie","tag-enhance-customer-interaction","tag-experience-client-b2b-numerique","tag-fachkraeftemangel-in-der-luftfahrt","tag-fret-aerien","tag-global-air-freight-solutions","tag-ia-dans-la-logistique","tag-industrie-du-transport","tag-innovation-dans-la-logistique","tag-innovation-in-der-logistik","tag-innovation-in-logistics","tag-intelligence-artificielle-dans-le-fret-aerien","tag-intelligent-decision-support","tag-intelligente-entscheidungsunterstuetzung","tag-ki-in-der-logistik","tag-kommerzielle-transformation","tag-kundeninteraktion-verbessern","tag-kuenstliche-intelligenz-in-der-luftfracht","tag-luftfrachtloesungen-weltweit","tag-luftfrachtmarkt-english-air-france-klm-martinair-cargo","tag-marche-du-fret-aerien","tag-mycargo-platform","tag-mycargo-plattform","tag-numerisation-dans-la-logistique","tag-optimiser-le-processus-de-reservation","tag-optimize-booking-process","tag-penurie-de-competences-dans-laviation","tag-plateforme-mycargo","tag-predictive-service","tag-service-predictif","tag-skills-shortage-in-aviation","tag-solutions-de-fret-aerien-mondiales","tag-soutien-a-la-decision-intelligente","tag-spot-quotes-air-freight","tag-spotangebote-luftfracht","tag-transformation-commerciale","tag-transport-industry","tag-transportwirtschaft","tag-vorausschauender-service"],"acf":[],"yoast_head":"<!-- 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