Say hi to Sam and Tracy
FourKites has launched ‘Tracy’ and ‘Sam’, the first AI-powered digital workers designed to automate up to 80% of routine supply chain tasks, increasing efficiency by 40%.
Unlike generic AI assistants, they autonomously execute complex workflows, freeing human workers to focus on strategic decisions. Tracy enhances track and trace by proactively contacting carriers, updating shipment details, and managing exceptions, reducing OTIF penalties by up to 30%.
Sam streamlines supplier collaboration by automatically extracting and processing order data, cutting integration costs by 75%. These digital workers are a part of FourKites’ ‘Intelligent Control Tower’ and can transform real-time data into automated execution, improving supply chain agility and visibility. (ah)