More booking features on www.aacargo.com
American Airlines continues its commitment to innovation by launching new features for its online booking platform on its website. These features provide customers with more autonomy when it comes to booking, schedule searching, or submitting claims online. The enhancements come after the initial implementation of the new cargo end-to-end management system on 1 October 2019.
Amidst the changes in the industry over the last few months due to the coronavirus pandemic, American has remained dedicated to its ongoing modernisation journey – the single largest investment to-date for the cargo division. The new features include the ability to make allotment bookings online, a flight schedule search capability that does not require a log-in, and an online interactive claims form. (ah)