Digitisation by Samskip Logistics
Rotterdam (the Netherlands)-based Samskip Logistics, which was founded in Iceland in 1990, has introduced its global forwarding customer portal that will have special significance for reefer and other specialised cargo shippers contributing around three quarters of its volumes, the company says.
The new global forwarding customer portal went ‘live’ across all Samskip Logistics offices worldwide in the first week of November. It allows customers to make freight bookings online and access track and trace information for all of their entered shipments. Up to date details covering shipment status, references and comments are available in real time, together with documents and invoices.
While common to retail-based logistics, other parts of the supply chain have not been so well served by digitalisation, Martijn Tasma, Samskip Logistics director global forwarding, pointed out. (sh)