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Federal Express Corporation (FedEx) signed a Memorandum of Understanding (MoU) with the Gems and Jewellery Export Promotion Council of India (GJEPC) on January 12, 2025. The aim of this agreement is to strengthen the export ecosystem for Indian gemstones and jewelry by improving access to reliable logistics and international markets.
The GJEPC plays a central role in promoting the Indian gemstone and jewelry industry, which accounts for 6.8% of India’s total merchandise exports and provides millions of jobs in production, design, and trade. In light of the increasing global demand, the council will continue to enhance its members‘ capabilities by facilitating access to reliable logistics expertise. Through the MoU, FedEx will be able to assist GJEPC members in easing market access and improving shipment predictability as well as compliance with international trade regulations.
Nitin Navneet Tatiwala, Vice President of Marketing, Customer Experience, and Air Network at FedEx for the Middle East, Indian Subcontinent, and Africa, commented on the agreement: “Indian craftsmanship is valued worldwide, and the next growth in exports will depend on how effectively these products reach buyers in the markets from local sellers. FedEx is focused on enabling this journey by building supply chains that help Indian businesses operate faster, smarter, and more securely. This MoU reflects this long-term focus.”
As part of the MoU, FedEx will support GJEPC members with international shipping solutions tailored specifically to the needs of the gemstone and jewelry sector. This includes timely services, integrated customs clearance, and comprehensive shipment tracking. Additionally, structured knowledge-sharing initiatives such as seminars and webinars are planned to enhance export capabilities.
Kirit Bhansali, Chairman of the GJEPC, emphasized: “This partnership with FedEx is a significant step towards strengthening the logistical foundation of Indian gemstone and jewelry exports, particularly for small and medium-sized enterprises and new exporters exploring cross-border e-commerce. By providing access to reliable door-to-door solutions for international shipping, knowledge support, and process clarity, this MoU will help our members reach global buyers with greater ease, speed, and confidence. In a time when exporters are navigating a challenging global environment, such collaborations play a crucial role in enhancing market access, streamlining operations, and supporting sustainable export growth for the industry.”
FedEx has a strong operational presence in India with 36 weekly flights connecting Mumbai, Delhi, and Bengaluru, linking exporters to markets representing over 99% of global GDP. Services such as FedEx International Priority enable predictable international movement of high-value shipments. These capabilities are supported by investments in advanced analytics and digital infrastructure in India, including the Bengaluru-based AI SATS integrated hub, which promotes smarter network planning, improved visibility, and greater resilience in international supply chains.
The MoU combines the industry leadership of the GJEPC with the global logistics expertise of FedEx to strengthen India’s position in the global gemstone and jewelry trade. The collaboration enhances secure access to international markets for Indian exporters while contributing to sustainable trade growth and broader economic dynamism.
