Gruber Logistics Launches New Version of Gruber Beyond MyDesk

Gruber Logistics has recently launched the new version of its in-house IT portal Gruber Beyond MyDesk. The revamped platform offers customers and suppliers functional enhancements for more efficient collaboration, increased transparency, and higher data integrity. Key innovations include a modernized user interface, a more powerful data infrastructure, and expanded security features.

(Auer) Gruber Beyond MyDesk is a central component of Gruber Logistics’ digital strategy. The company developed the IT portal back in 2020, as the use of software solutions to facilitate collaboration with partners and suppliers, as well as to increase transparency for customers, has become essential in an increasingly competitive business environment. The relaunch marks the next significant step in the digital evolution of the transport company.

The portal has established itself as a central interface for order management, shipment tracking, and, not least, communication, with high access numbers from customers and suppliers. Clients benefit from the ability to find out the location of their shipments, download delivery confirmations and tax documents, and upload orders in Excel format via the warehouse management system. Suppliers gain access to the orders placed by Gruber Logistics worldwide, can upload transport documents and invoices, and specify concrete pickup and delivery dates, thereby increasing data transparency for the customer. So far, around 2.6 million shipping details have been retrieved through the portal.

“With the new version of Gruber Beyond MyDesk, we are not only optimizing the user experience but also creating an even more stable and secure platform. Our customers and partners benefit from faster processes and more intuitive operation,” says Günther Erb, Executive Director Information Technology at Gruber Logistics. “This advancement also allows us to integrate new features into the platform much more easily – thus further increasing customer benefits.”

User-Friendly Interface Modernized

The relaunch brings significant technological advancements: An optimized data infrastructure with improved microservices ensures greater performance and flexibility. At the same time, enhanced security measures increase the protection of sensitive data. The interface has been modernized to be more user-friendly, while the introduction of the so-called “Stop” structure improves the readability of transport orders. Additionally, users can now report issues directly through the portal, which shortens resolution times and collects continuous feedback for future improvements.

Photo: © Gruber