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The international transport and logistics service provider Gebrüder Weiss received this year’s HERMES.Transport.Logistics.Award from the Austrian Chamber of Commerce (WKO) on October 21 in Vienna. With the award in the “Supply Chain” category, WKO honors the customer portal myGW.
(Wien/Lauterach) Through the web-based platform myGW, customers of Gebrüder Weiss can access all data related to their transport and logistics orders at any time and stay informed about the current status of their order processing. An electronic booking system, the management of digitized documents, and the ability to communicate via myGW make the platform a central point of contact for shippers and their customers.
“The Hermes Award is recognition of how intensively we have developed our digital services in recent years. We continuously adapt the functionality of myGW to our customers’ requirements for more transparency and efficiency,” says Wolfram Senger-Weiss, Chairman of the Management Board of Gebrüder Weiss.
The award is presented annually by the Federal Division of Transport and Traffic for special achievements and innovations to transport and logistics companies in Austria.
12,000 Users of the Customer Portal
The customer portal went online in the fall of last year. Currently, more than 12,000 users are registered. In a satisfaction survey, the online platform achieved 4.5 out of 5 possible stars.
Photo: © feelimage / Image caption: At the festive award ceremony in the Vienna Hofburg (l. to r.): Presenter Wilfried Sihn, Managing Director of Fraunhofer Austria, Wolfgang Brunner, Head of Project & Portal Management at Gebrüder Weiss, Wolfram Senger-Weiss, Chairman of the Management Board of Gebrüder Weiss
