Gebrüder Weiss introduces new ETA tool for real-time arrival times

Know when the goods arrive: The logistics provider Gebr. Weiss expands its digital service offering with the calculation of the estimated time of arrival in real-time (ETA) / Digital strategy: ‘Best of both Worlds’

(Lauterach, 18.05.2020) When will my shipment arrive? Gebrüder Weiss customers will now receive an even more precise answer. Starting today, the logistics company introduces ETA – Estimated Time of Arrival . Depending on traffic conditions, Gebrüder Weiss continuously recalculates the estimated arrival time of a shipment. In the final delivery, the estimate is narrowed down to a 2-hour time window. Customers can access the shipment tracking and the estimated arrival time of their shipments online. Gebrüder Weiss offers this digital service in groupage wherever the company also handles the final delivery. GW has a comprehensive network of its own land transport locations from Basel in the west to Tbilisi in Georgia in the east.Digital strategy: ‘Best of both Worlds’ The introduction of the ETA function is part of Gebrüder Weiss’s digital strategy. As the company reports, it has made significant progress in recent years to further expand its digital expertise. The strategic goal of the company is to provide an optimal combination of physical capabilities and digital tools. “This clearly distinguishes us from purely digital newcomers in the market, who may offer digital usability but are only limited in their operational capabilities without their own assets, as the current situation during the Corona crisis shows,” says Jürgen Bauer, a member of the management board at Gebrüder Weiss. The company refers to this combined approach as ‘Best of both Worlds’. Or, in reference to the slogan ‘GW moves’: #WeMoveSmarter. “We combine operational excellence and digital competence – thus creating added value for our customers,” says Jürgen Bauer about the hashtag. In the coming months, the company will launch additional digital services. The customer portal myGW, which frames the individual features, will be officially launched later this year. Photo: Gebrüder Weiss / Marcel Hagen www.gw-world.com/de/eta